259. The Power of Anticipation for a Prosperous Future

Posted on April 12, 2026 by Christophe Pelletier

In business, as in life in general, anticipation is key to successfully overcoming problems and even to survival. For as important as it is, I have always been surprised by how little organizations work on anticipating.

As you may have noticed, “anticipate” is the first word of the motto I have added on this website. In this article, we will review why anticipation is such an essential asset, why traditional analysis always comes short of what is needed, and how to use anticipation as a strategic tool for a successful future.

Anticipation is essential

It is actually easy to understand the importance of anticipation. Here are just a few examples that illustrate what difference anticipation really makes.

Anyone who spends time on the road will know the importance of anticipating. It really is all about paying attention at what happens all around. Anticipating other road users’ behavior can mean the difference between having an accident or not. The trick here is to understand that road safety is not just about you as a driver. Accidents happen to good drivers, too. All it takes for things to go wrong is just a moment of distraction. Reacting can help but there is a major difference between reacting and anticipating: anticipation is about acting timely to prevent the accident, while reacting is about action after the situation changed. In other words, reacting is about acting late and anticipation is about acting early. Once, a professional chauffeur told me that they always look two cars ahead, while most drivers only focus on the car just in front of them. The reason is that they can anticipate and have that one car buffer in-between, and of course its reaction time. That way, the professional will adapt timely and smoothly, thus leaving their customers unaware of what might have been a potentially dangerous situation.

Another shining example of the importance of anticipation is the game of chess. The very essence of the game, beyond strategy, is to foresee what will happen in the coming moves, not just your own moves but also envision what the other player’s moves are going to be and process all of these possibilities in scenarios and decide accordingly which move to choose, not only to attack or defend but also to deceive and bring the other player to make a mistake. The better players are the ones who can see the greatest number of moves ahead.

Another great school for anticipation is the practice of martial arts. I have always enjoyed that practice. The one thing I have learned, in particular with jiu-jitsu, is exactly what I wrote above about the difference between anticipating and reacting. In a fight, it is essential to “read” opponents and to counter before their moves gather any momentum. Once they have momentum, it is about impossible to stop the strike and it certainly costs a lot more energy to manage it than if you “nip it in the bud”. Another lesson from martial art is that when the momentum has passed its peak, that is the time to regain the initiative and use that slowing momentum against your adversary. All that requires that “sixth sense” and the feeling for when to act. I always have had a knack for anticipation, but the practice of martial arts truly changed me for the better. Within a couple of weeks after beginning the practice of judo when I was 13, I had gained self-confidence and the ability to manage all sorts of situations that I would not have been able to do before that, and that has stayed with me until this day.

These examples are great illustrations that can be used for business. In business, there are the things you can control and the things that you cannot control. For the latter group, businesses that are good at anticipating will do much better than those that are not. This is also true for the former group but the difference is that, since it is about what you can control, there is a bit more time to act than when events are totally out of your control. The food and agriculture sector is particularly exposed to parameters they cannot control. Just think at climate events, diseases or geopolitics.

The shortcomings of traditional analysis

Being myself quite an analytical individual, I am all for analysis, but I am not a fan of the work of most analysts. I suspect that the reason for that is my ability to anticipate. For me, most analyses come short of what is needed to move forward.

When I worked in the corporate world, I was always impressed by the ability of business analysts to process the information and present it in visual charts. Yet, I always felt that something was missing. I still have the same frustration today when I see reports from analysts. It is good quality work but what to do with it beyond the very short term? They write history and a bit of the present, and sometimes venture in the very near future by extrapolating ahead but I always miss the bigger picture. They do not make history, but I suspect that they do not see that as their job as analysts.

What moves will the other chess players make? That appears very rarely in the analysts’ work. And, then, what is the strategy to counter or deal with the next moves and how to successfully execute them? That is about never to be found in their analyses.

Another weakness that I find with that kind of work has to do with the short-term orientation of our business world. The present comes before the future, and the short term comes before the long term. Of course, it is essential for a proper analysis to follow current affairs and new trends, but there is a difference between doing exactly that and choosing to jump on any news or trend just because of the fear of missing out or the fear of not appearing to be on top of the latest hype. The problem with that is that analyses become rather shallow, tend to just parrot what the buzz of the day is and lose track of the bigger picture. If it were not enough of a shortcoming as such, just add a blind trust in artificial intelligence and then, we have got a mash of short-term stories, often incomplete if not inaccurate, becoming the official discourse.

I am not confident in such an approach of analysis. When it comes to trends and the future, I always like to make the distinction between what I call the white caps on the surface of the ocean and the deep undercurrents. The latter are really what will shape the long term. Deep undercurrents are not affected by white caps and neither are they by all the boaters floating around on the surface. All it takes for the white caps to change is for the wind to turn, to die down or to become stronger. By chasing white caps, we turn into chickens with no heads. The result of that headless state is that we do not really build a future. At best, we build a few businesses, most of which will fail within a decade. If I look back at all the “futures of food” that I heard of and that were supposed to revolutionized food and agriculture and totally changed the world of food in my 17 years of The Food Futurist, I just smile. I can do that because most of them have been failures for the very reasons that I explained in many of my writings and keynote addresses.

To me, the FOMO (fear of missing out), that seems so important to the consultants and analysts who are just in search of new assignments or customers, is just a major symptom of incompetence and eventually leads to a waste of time, money and energy. To build a future that is actually better, competent professionals do not experience FOMO. They do not get distracted by nonsense from social media. Although they notice all that short-term noise, they just stay focused on the real and important stuff.

How to get better at anticipation?

Perhaps, the best way to sum it up is to put it in terms of the game of chess: look at the entire board, not just at your king or queen. All the pawns and pieces can and will play a role in the end. The entire board is a good analogy for the big picture. In my example of road traffic, the same is true. Look at all the other road users and their behavior. The example of martial arts is also quite valid. Do not just focus on the fists or the feet. Watch the entire body language, see what the opponents are preparing, how they move, in which direction they place their body.

To get better at anticipation, look at the entire picture and connect the dots. I am always surprised to see how often organizations are oblivious to their “outside world”. That is the drama of silo thinking, and it is more common than most will admit. I have lost the count of how many times I have insisted on the importance of being curious, of paying attention to what happens in other businesses, in other industries or in other places, and to know what has happened in the past and the lessons learned. I cannot emphasize enough how essential being curious is, not only to be able to anticipate but also to be able to find solutions that work, to adapt and to succeed.

For these reasons, I always shape my presentations around the big picture and connecting dots. My audiences love that and I like the way they react when they realize that I opened their eyes, even when sometimes they would prefer that I did not mention what trigger the click in their heads. This is also the reason why I offer my program of 360 vision for organizations that want to have a look at the entire board to build a better future.

Introducing two new services: Regaining Trust – Second Opinion

Posted on April 2, 2024 by Christophe Pelletier

It is just a month away from the 15^th anniversary of The Food Futurist. In the course of these years, it has become increasingly clear to me that some areas need more attention and effective action for the food and agriculture sector to remain successful. Indeed, the future of food and agriculture is not just about what cute robots will do in the future and what funky foods scientists will figure out. It is much broader than that. It is about making the right things happen. In the end, it is not just about producing foods, but it is to produce them in ways that have a future, and also to sell them to increasingly critical and discerning consumers. This milestone anniversary seems like just the perfect opportunity for me to reflect and reshuffle my services to some extent. By doing this exercise, I have decided to introduce two new areas of services by May 1^st 2024. These are areas where many organizations miss opportunities. These are also two areas in which I am quite qualified, for having delivered strong performance in my professional career.

The first one is centered on Regaining Trust

It is no secret that trust is eroding in many areas. It happens with politics, with traditional media and even with some social media outlets, and it happens with food producers, especially the larger companies. One of the challenges that many food and agriculture organizations have been facing for decades is the loss of trust from consumers. The reasons why are many. Some are justified and some are not. Regardless of that, the loss of trust is a challenge that is becoming more and more difficult to overcome. In my career, I have had to deal with this problem in many occasions, but I always found ways of breaking the vicious circle of mistrust. In my opinion, the difficulty for organizations is not so much that people distrust some food producers, as it is to find the right way of addressing the issue and of truly creating a connection for a further conversation. PR does not work all that much anymore, simply because about everyone knows how it sounds and spot the communication exercise in action, which further erodes trust. Also, the timing is too often wrong and it makes the connection much more difficult. As a practitioner of martial arts for many years, I also see attempts to regain trust much more as an exercise in strength as one in flexibility and agility, and that is usually a losing tactic.

As a teaser, here are the pillars that we will use to build the tailor-made programs. You need to Relate

R: Respect

E: Empathy

L: Listening

A: Authenticity

T: Truth/Transparency

E: Exchange

Trust is essential for an organization in order to have a solid future. In this respect, I believe that it fits very well with the activities of The Food Futurist.

The second area of service will be Second Opinion

From what I have seen during my professional life, I believe that this is the kind of service that most organizations need. The number of strategic errors or implementation planning missteps that happen every day is there to prove that getting a second opinion is not a luxury, but in fact can prevent many costly mistakes.

Sometimes, it is about getting things done in some rush to meet a deadline. Sometimes it is about an excess of optimism and self-confidence. Sometimes it is the lack of a new eye. You name it. There are many reasons why an organization overlooks some details, or is becoming somehow blind out of habit, or is too eager to jump an anything that looks like a trend out of fear of missing out. An independent and objective second opinion can save many headaches.

I see this service quite useful for established businesses, but also for young companies, and also for investors who might benefit from a second opinion before risking their money in the wrong concept.

This service, too, deals with the future and as such fits quite well with the activities of The Food Futurist. The format and scope of this service will be adaptable and tailor-made for the specific needs of the client.

Food fights will go on and it is a good thing

Posted on March 28, 2016 by Christophe Pelletier

A funny thing happened to me when I moved from Europe to North America in 1999. In Europe, I was used to having demanding customers. Issues about how food is produced have been rather common during pretty much my whole life (I will turn 55 later this year so that you have an idea of how long it has been).

When I came to North America, I dealt with a completely different situation. I did not get some of those 30-page product specification documents from retailers, foodservice and manufacturers with all the do’s and don’ts of how to produce food. I just got some 30-page disclaimers and liability documents, for the customer to dodge any heat should there be a law suit some time down the road instead. Before, I left Europe, I remember my Managing Director from the poultry company I worked for telling me how lucky I was because “over there (North America), customers hardly ask anything, you just sell them what you produce”. I remember looking at him and thinking that it could not be possible. I was wrong and he was right. For as much as European consumers were picky on all things such as hormones, antibiotics, GMOs, animal welfare, feed composition and origin, North American consumers, and retailers as well, seemed totally uninterested about production methods. It was almost eerie and to be quite frank, it was boring, because I could not see any challenge. One of my American colleagues enjoyed telling that it was the way it was and that it would never change because that is how Americans are. I disagreed but it certainly appeared he was right for a few years. Things have changed now. The American consumer has become more demanding and the dynamics of the discussions have become quite similar to what I had known in Europe for decades. It is actually rather easy for me to “predict” the future as I am living in an ongoing déjà vu nowadays.

The debate about food has indeed evolved into food fights. If there is one thing that I always found remarkable in my professional life in the food and agriculture sector is the issue of the producer-consumer relationship. Maybe it comes from my family background, but I have never understood why the food industry is so defensive when challenged by consumers or any organizations. My father used to be a butcher and I spent quite a bit of time around the shop and with him on the markets. I discovered very early that customers would ask the weirdest things but that what matters is not the factual truth but whether they trust the supplier. If you cannot deal with that fact, I suggest you do something else than producing food. Food is loaded with emotions and that is that. If consumers were rational, there would not be any diversity in foods and other consumer goods. They always would do the right thing and would not pay attention to all the marketing efforts that support the world economy. If consumers were rational, I bet you that they would deconstruct any PR by spotting all biases. If consumers were rational, they would focus on nutrition only and they also would reject anything that is unsustainable. I have a feeling that a lot of people who resent consumers’ emotions would actually be out of business because they would deal with a much tougher audience than the current consumers. Be careful what you wish for. Further, it is also clear that those who criticize consumers for not being rational, are not rational themselves in their consumption patterns, either. Nobody is.

Last year, a book titled No more food fights hit the shelf. Considering the author is actually supporting the conventional agriculture and has a problem with consumers and activists who challenge the food system, it is actually ironic. It reminded me of the words of my Managing Director about the North American market. What could be better than the good old days when the agribusiness could push their products to lethargic consumers? It sure must have been a good time, but it is gone. The book’s author, just like the agriculture sector, does not want anybody questioning the food system. They don’t want anyone looking over their shoulders and find out the bad and the ugly, at the risk of not showing the good either. I do not understand the food producers’ reluctance. If you are proud of what you do and what you produce, as they claim, you are proud to show the world and to share that goodness. You are also willing to always improve and make your customers satisfied. In my opinion, the attitude is really more about being production-driven –or should I say production-centred- than market-driven. The difference is that the former is about oneself and the latter about others. That difference actually reflects quite well in term of whom consumers trust. They trust the latter group, but are very distrustful of the former. I can understand both attitudes because I have filled functions that were more oriented towards technical operation as well as commercial functions.

I started my professional life in a position in a technical and scientific field, which suited me well by then because I was a hard-nosed rational fellow with a tendency of not accepting unfounded non-sense. Then, by accident, I got myself involved in a commercial role, which opened me new doors, and my eyes, too. The successful experience led me to other commercial positions and the lessons that I had learned in my father’s shop, I rediscovered on a daily basis in the multinational company. There is a huge gap of perception of the customers between the different departments of a company. Very often this discrepancy is reflected in the dynamics of the sales and operations departments of a business. One wants to say yes and the other wants to say no.

Personally, I find being challenged a very good thing that can happen to a producing company. I would agree that negative feedback is never pleasant, but even though the message can be rough, it is feedback after all. In this regard, it should be handled in the same way as customer complaints, the good kind of handling that is, not the denial kind. The latter is usually more of a reason for a customer to drop a supplier than the problem that occurred in the first place. Business, like it or not, is first of all about human interaction. Money is only a means to secure it. In the course of my career, I had to deal with “consumer resistance” in quite a few occasions, but what it put into motion brought me most interesting and rewarding experiences. They helped me to learn about business and to understand the complex dynamics of entire value chains faster than ever. They helped me grow and that experience has made me one of those who understand the ins and outs of marketing, production and management in a variety of discipline the best. I am thankful to my “difficult” customers forever.

The reason is simple. By being very demanding, customers forced us to be better than ever and be resourceful to find ways of both meeting their expectations and allow us to remain profitable. Quality only improves through pressure from customers and a competitive environment. It very rarely happens as the result of a voluntary decision, simply because there is a cost at first. In the case of my past professional experience, needless to say that adjusting to consumer demands was never an easy process internally. On the one hand, there was the source of the company’s revenue – in other words salaries – at stake, and on the other hand, the natural drive to keep production costs under control. The key was to not lose our focus on the one essential parameter: the margin. Margin management with market vision really delivered amazing results in such situations. Another essential point was to negotiate everything and always get something in return for any effort made on our part. I remember some very tense conversations with Marks & Spencer in the time the talks were about the removal of meat and bone meal from animal feed. We showed them the impact of their demand on our bottom line and made clear that if they helped out on the bottom line we would go along. Because we were offering top quality chicken, we were able to find an agreement. For as much as we could not afford to lose their business, they did not want to lose us as a supplier, either. The willingness to accept challenges from the market and the drive to always improve our products and service served us. We would not have been in a position to ask anything in return if we had produced a basic commodity. By aiming at being the best, we had a sustainable competitive advantage. Finally we were able to have them accept to buy more from us so that we could dilute the extra cost over a larger volume and have more efficient logistics. The result for us was actually more volume of above average margin products. The customer had to say goodbye to some suppliers who were not ready to go the extra mile for them, and we also said goodbye to customers who would not support us in the cost effort. In the end, a very tough challenge ended up in a strong long-term profitable win-win situation. We came out of a crisis that could potentially have destroyed us stronger and more respected than ever. This is only an example of a tough market challenge. I went through similar situations in the various sectors –feed, pig, poultry and aquaculture- in which I have worked. The added value got in the millions per year each time.

Food fights are good, but they work only by picking the right partners in the market. As a producer, you need to have customers and make the right choice to achieve this goal. As a consumer, you need to find a producer that listens to you and meet your expectation. They will be disagreements along the way, but in the end both parties can benefit, but it will not just fall on your lap. Fights are a part of life. On the first day of my last year in the Agricultural University, the head teacher had a short presentation. He said that life is about:

Learning
Creating

Those two points were very well received by the students. Of course, it fits quite nicely with a crowd of intellectuals. The third point was received by the chilliest silence I can remember. The third point was…

Fighting!

Yes fighting is an integral part of life. We all fight all the time. We fight with competitors, with other drivers, with customer service representatives, with sales people, with the tax man, with retailers, waiters. You name it and it you will find an example of fighting. So no more food fights? Forget it, it won’t happen. In my experience, the only reason why anyone asks for a fight to stop is when they are losing. In this case, if they are losing, it is more because of their refusal to listen to where the market is going than because of those bad irrational consumers. The smart food producers, big or small, have all made moves in the direction of consumers’s demands because they know that is where the growth and the future are.